Privacy policy

Aparthotel Arenal is committed to protecting the privacy of its visitors in accordance with the General Data Protection Regulation (GDPR).

Data collected

We collect only the data you voluntarily provide us through the contact form: name, email address, phone number and message. This data is used exclusively to respond to your requests.

Purpose of processing

The data collected is used to respond to your information requests, process your reservations and send you communications related to your stay.

Data retention

Your personal data is retained for a maximum of 3 years from your last contact, unless a legal obligation requires longer retention.

Your rights

In accordance with the GDPR, you have the right to access, rectify, delete and port your data. You can exercise these rights by contacting us at info@aparthotel-arenal.com.

Cookies

This site uses Google Analytics to analyze traffic. These cookies do not collect any personally identifiable data. You can disable them in your browser settings.

Contact

For any questions regarding data protection, please contact us at info@aparthotel-arenal.com or by mail at the site address.